/* HesapOfisi support center — customer and administration panels. */
.support-page,.support-admin-page{--support-navy:#0b2a52;--support-blue:#1769e0;--support-blue-dark:#0f56bd;--support-blue-soft:#eaf3ff;--support-surface:#f5f8fc;--support-line:#dbe5f0;--support-text:#10243e;--support-muted:#6b7d94;max-width:1460px;margin:0 auto;color:var(--support-text)}
.support-page *,.support-admin-page *,.support-dialog *{box-sizing:border-box}

/* Navigation counters */
.sidebar .support-nav-count,.admin-sidebar .admin-nav-count{display:inline-flex;align-items:center;justify-content:center;min-width:23px;height:21px;margin-left:auto;padding:0 7px;border:1px solid rgba(255,255,255,.2);border-radius:999px;background:#fff;color:#0f56bd;font-size:10px;font-style:normal;font-weight:850;line-height:1;box-shadow:0 5px 12px rgba(0,0,0,.14)}
.sidebar .nav-main.active .support-nav-count,.admin-sidebar .nav-main.active .admin-nav-count{background:#fff;color:#0f56bd}

/* Customer overview */
.support-hero{position:relative;display:flex;align-items:center;justify-content:space-between;gap:28px;min-height:178px;padding:34px 38px;margin-bottom:22px;overflow:hidden;border:1px solid #d2e2f4;border-radius:22px;background:linear-gradient(116deg,#fff 0%,#fff 56%,#edf5ff 100%);box-shadow:0 13px 34px rgba(13,47,86,.06)}
.support-hero:after{content:"?";position:absolute;right:245px;top:-82px;width:265px;height:265px;border:38px solid rgba(23,105,224,.055);border-radius:50%;color:transparent;pointer-events:none}
.support-hero>div,.support-hero>button{position:relative;z-index:1}
.support-hero span,.support-admin-reply>span,.support-admin-side section>span{display:block;margin-bottom:9px;color:var(--support-blue);font-size:10px;font-weight:850;letter-spacing:.13em}
.support-hero h1,.support-detail-head h1{margin:0;color:var(--support-navy);font-size:34px;line-height:1.15;letter-spacing:-.035em}
.support-hero p,.support-detail-head p{margin:9px 0 0;color:var(--support-muted);font-size:13px}
.support-hero>button,.support-dialog footer button[type=submit],.support-empty button,.support-reply-card form>button,.support-admin-reply form>button,.support-admin-side form>button{display:inline-flex;align-items:center;justify-content:center;min-height:46px;padding:12px 19px;border:1px solid var(--support-blue);border-radius:11px;background:var(--support-blue);color:#fff;font-size:12px;font-weight:800;cursor:pointer;box-shadow:0 9px 22px rgba(23,105,224,.19)}
.support-hero>button:hover,.support-dialog footer button[type=submit]:hover,.support-empty button:hover,.support-reply-card form>button:hover,.support-admin-reply form>button:hover,.support-admin-side form>button:hover{border-color:var(--support-blue-dark);background:var(--support-blue-dark);transform:translateY(-1px)}

.support-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:22px}
.support-stats article{display:flex;align-items:center;gap:14px;min-height:88px;padding:17px 20px;border:1px solid var(--support-line);border-radius:17px;background:#fff;box-shadow:0 9px 26px rgba(16,52,91,.045)}
.support-stats article>i{display:flex;align-items:center;justify-content:center;width:48px;height:48px;flex:0 0 48px;border-radius:14px;background:var(--support-blue-soft);color:var(--support-blue);font-size:19px;font-style:normal;font-weight:850}
.support-stats article:nth-child(2)>i{background:#edf4ff;color:#0f56bd}.support-stats article:nth-child(3)>i{background:#fff3e2;color:#d47711}.support-stats article:nth-child(4)>i{background:#f0edff;color:#6852ce}
.support-stats small{display:block;margin-bottom:4px;color:#8494aa;font-size:9px;font-weight:850;letter-spacing:.08em}.support-stats b{color:var(--support-navy);font-size:22px;line-height:1}

.support-board{min-height:300px;border:1px solid var(--support-line);border-radius:19px;background:#fff;box-shadow:0 10px 30px rgba(16,52,91,.05);overflow:hidden}
.support-tabs{display:flex;gap:6px;padding:18px 20px;border-bottom:1px solid #e4ebf3;background:#fafcff;overflow-x:auto}
.support-tabs a{display:inline-flex;align-items:center;justify-content:center;min-height:38px;padding:9px 15px;border:1px solid transparent;border-radius:9px;color:#5e728b;font-size:11px;font-weight:750;text-decoration:none;white-space:nowrap}
.support-tabs a:hover{border-color:#cbdced;background:#fff;color:var(--support-blue)}
.support-tabs a.active{border-color:#b9d3f3;background:var(--support-blue-soft);color:var(--support-blue);box-shadow:inset 0 0 0 1px rgba(23,105,224,.04)}
.support-ticket-list>a{display:grid;grid-template-columns:46px minmax(0,1fr) auto 22px;align-items:center;gap:14px;min-height:88px;padding:17px 22px;border-bottom:1px solid #e7edf4;color:inherit;text-decoration:none}
.support-ticket-list>a:last-child{border-bottom:0}.support-ticket-list>a:hover{background:#f7faff}.support-ticket-list>a.unread{background:#f1f7ff}
.support-ticket-icon{display:flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:13px;background:#edf3fa;color:#57718e;font-size:14px;font-weight:850}.support-ticket-list>a.unread .support-ticket-icon{background:#dcecff;color:var(--support-blue)}
.support-ticket-list>a>div:nth-child(2)>span{display:flex;align-items:center;gap:9px}.support-ticket-list>a>div:nth-child(2) b{color:var(--support-navy);font-size:13px}.support-ticket-list>a>div:nth-child(2) em{padding:4px 7px;border-radius:999px;background:var(--support-blue);color:#fff;font-size:8px;font-style:normal;font-weight:850;letter-spacing:.05em}.support-ticket-list>a p{margin:6px 0 0;color:var(--support-muted);font-size:10px}
.support-ticket-meta{display:flex;align-items:flex-end;flex-direction:column;gap:7px;min-width:150px}.support-ticket-meta small{color:#8b9aab;font-size:9px}.support-ticket-list>a>strong{color:#91a4ba;font-size:18px}

.support-status,.support-priority{display:inline-flex;align-items:center;justify-content:center;min-height:25px;padding:5px 9px;border:1px solid transparent;border-radius:999px;font-size:8px;font-weight:850;letter-spacing:.035em;line-height:1;white-space:nowrap;text-transform:uppercase}
.support-status.status-open{border-color:#bdd7f8;background:#e9f3ff;color:#1769e0}.support-status.status-in_progress{border-color:#c7d3f6;background:#eef1ff;color:#455dba}.support-status.status-waiting_customer{border-color:#f4d7a9;background:#fff5e5;color:#aa6211}.support-status.status-customer_reply{border-color:#d6c9f8;background:#f1edff;color:#6747c5}.support-status.status-resolved{border-color:#c6ddec;background:#edf7fc;color:#27708f}.support-status.status-closed{border-color:#d6dfe8;background:#f2f5f8;color:#66798c}
.support-priority.priority-normal{border-color:#d7e2ed;background:#f5f8fb;color:#62778e}.support-priority.priority-high{border-color:#f2d39f;background:#fff4df;color:#ab6413}.support-priority.priority-urgent{border-color:#f2c1c7;background:#fff0f2;color:#bd3345}

.support-empty{display:flex;align-items:center;flex-direction:column;justify-content:center;min-height:280px;padding:42px;text-align:center}.support-empty>span{display:flex;align-items:center;justify-content:center;width:58px;height:58px;margin-bottom:14px;border-radius:18px;background:var(--support-blue-soft);color:var(--support-blue);font-size:23px;font-weight:850}.support-empty h2{margin:0 0 7px;color:var(--support-navy);font-size:17px}.support-empty p{margin:0 0 18px;color:var(--support-muted);font-size:11px}.support-empty button{min-height:40px;padding:9px 15px;font-size:10px}

/* New ticket dialog */
.support-dialog{width:min(720px,calc(100% - 28px));max-height:calc(100vh - 30px);padding:0;border:0;border-radius:20px;background:#fff;color:#10243e;box-shadow:0 35px 100px rgba(7,30,58,.38);overflow:auto}
.support-dialog::backdrop{background:rgba(7,26,53,.68);backdrop-filter:blur(4px)}
.support-dialog form>header{display:flex;align-items:center;justify-content:space-between;padding:23px 26px;background:linear-gradient(120deg,#0b2a52,#174f91);color:#fff}.support-dialog header small{display:block;margin-bottom:5px;color:#bcd7f8;font-size:9px;font-weight:850;letter-spacing:.12em}.support-dialog header h2{margin:0;color:#fff;font-size:20px}.support-dialog header>button{width:36px;height:36px;border:1px solid rgba(255,255,255,.2);border-radius:10px;background:rgba(255,255,255,.08);color:#fff;font-size:24px;cursor:pointer}.support-dialog header>button:hover{background:rgba(255,255,255,.16)}
.support-form{display:grid;grid-template-columns:1fr 1fr;gap:17px;padding:25px 26px}.support-form label,.support-reply-card label,.support-admin-reply label,.support-admin-side label{display:flex;flex-direction:column;gap:7px;color:#405875;font-size:10px;font-weight:800}.support-form label.wide{grid-column:1/-1}.support-form input,.support-form select,.support-form textarea,.support-reply-card textarea,.support-admin-reply textarea,.support-admin-reply select,.support-admin-side select,.support-admin-filters input,.support-admin-filters select{width:100%;border:1px solid #ccd9e7;border-radius:10px;background:#fff;color:#18304c;font:inherit;font-size:12px;outline:0}.support-form input,.support-form select,.support-admin-reply select,.support-admin-side select,.support-admin-filters input,.support-admin-filters select{height:44px;padding:0 13px}.support-form textarea,.support-reply-card textarea,.support-admin-reply textarea{padding:12px 13px;line-height:1.6;resize:vertical}.support-form :is(input,select,textarea):focus,.support-reply-card textarea:focus,.support-admin-reply :is(textarea,select):focus,.support-admin-side select:focus,.support-admin-filters :is(input,select):focus{border-color:var(--support-blue);box-shadow:0 0 0 3px rgba(23,105,224,.11)}.support-form label>small,.support-reply-card form>small{color:#8a98aa;font-size:9px;font-weight:500}
.support-dialog form>footer{display:flex;justify-content:flex-end;gap:10px;padding:18px 26px;border-top:1px solid #e1e9f2;background:#f8fafd}.support-dialog footer .cancel{min-height:43px;padding:10px 16px;border:1px solid #ccd8e5;border-radius:10px;background:#fff;color:#49617b;font-size:11px;font-weight:750;cursor:pointer}.support-dialog footer .cancel:hover{border-color:#9dbce0;background:#edf5ff;color:var(--support-blue)}

/* Ticket conversation */
.support-back{display:inline-flex;align-items:center;margin-bottom:14px;color:#58718d;font-size:11px;font-weight:750;text-decoration:none}.support-back:hover{color:var(--support-blue)}
.support-detail-head{display:flex;align-items:center;justify-content:space-between;gap:22px;padding:25px 28px;margin-bottom:18px;border:1px solid var(--support-line);border-radius:18px;background:#fff;box-shadow:0 9px 27px rgba(16,52,91,.05)}
.support-detail-head>div>div{display:flex;align-items:center;gap:9px;margin-bottom:8px}.support-detail-head>div>div>span:first-child{color:var(--support-blue);font-size:9px;font-weight:850;letter-spacing:.08em}.support-detail-head h1{font-size:25px}.support-detail-head form button{min-height:39px;padding:9px 13px;border:1px solid #e1aeb6;border-radius:9px;background:#fff3f4;color:#b52f42;font-size:10px;font-weight:800;cursor:pointer}.support-detail-head form button:hover{border-color:#d98591;background:#ffe8eb}
.support-detail-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(300px,.72fr);align-items:start;gap:18px}.support-conversation,.support-reply-card,.support-admin-reply,.support-admin-side section{border:1px solid var(--support-line);border-radius:18px;background:#fff;box-shadow:0 9px 27px rgba(16,52,91,.045);overflow:hidden}.support-conversation>header{display:flex;align-items:center;justify-content:space-between;padding:19px 21px;border-bottom:1px solid #e4ebf3;background:#fbfcfe}.support-conversation>header h2,.support-reply-card h2,.support-admin-reply h2,.support-admin-side h2{margin:0;color:var(--support-navy);font-size:15px}.support-conversation>header p{margin:4px 0 0;color:var(--support-muted);font-size:9px}.support-conversation>header>span{padding:6px 9px;border-radius:999px;background:#eef3f8;color:#60768e;font-size:8px;font-weight:800}
.support-messages{display:flex;flex-direction:column;gap:13px;min-height:280px;padding:20px;background:#f6f9fd}.support-messages article{width:min(82%,760px);padding:15px 17px;border:1px solid #dce5ef;border-radius:5px 16px 16px 16px;background:#fff;box-shadow:0 5px 16px rgba(25,55,88,.04)}.support-messages article.admin{align-self:flex-end;border-color:#bcd5f5;border-radius:16px 5px 16px 16px;background:#eaf3ff}.support-message-author{display:flex;align-items:center;gap:9px;margin-bottom:11px}.support-message-author>span{display:flex;align-items:center;justify-content:center;width:30px;height:30px;border-radius:9px;background:#e8eef5;color:#4e6680;font-size:11px;font-weight:850}.support-messages article.admin .support-message-author>span{background:#1769e0;color:#fff}.support-message-author b{display:block;color:#18304c;font-size:10px}.support-message-author small{display:block;margin-top:2px;color:#8797a9;font-size:8px}.support-messages article>p{margin:0;color:#314b67;font-size:11px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere}
.support-reply-card{position:sticky;top:18px;padding:22px}.support-reply-card>span{display:block;margin-bottom:8px;color:var(--support-blue);font-size:9px;font-weight:850;letter-spacing:.12em}.support-reply-card>p{margin:7px 0 16px;color:var(--support-muted);font-size:10px;line-height:1.55}.support-reply-card form{display:flex;flex-direction:column;gap:10px}.support-reply-card form>button{width:100%;margin-top:3px}

/* Administration overview */
.support-admin-page>.page-head{margin-bottom:18px}.support-admin-page>.page-head h1{margin-bottom:5px}.admin-support-stats{margin-bottom:18px}.support-admin-list{padding:0!important;overflow:hidden}.support-admin-filters{display:grid;grid-template-columns:minmax(260px,1fr) 190px 170px auto auto;align-items:center;gap:10px;padding:16px 18px;border-bottom:1px solid #e2eaf3;background:#f8fafd}.support-admin-filters button,.support-admin-filters a{display:inline-flex;align-items:center;justify-content:center;height:42px;padding:0 15px;border:1px solid var(--support-blue);border-radius:9px;background:var(--support-blue);color:#fff;font-size:10px;font-weight:800;text-decoration:none;cursor:pointer}.support-admin-filters button:hover{border-color:var(--support-blue-dark);background:var(--support-blue-dark)}.support-admin-filters a{border-color:#cbd8e5;background:#fff;color:#526a84}.support-admin-filters a:hover{border-color:#9dbce0;background:#edf5ff;color:var(--support-blue)}
.support-admin-list table td>b{display:block;color:#15304f;font-size:11px}.support-admin-list table td>small{display:block;margin-top:4px;color:#7e90a5;font-size:8px}.support-admin-list tr.support-row-unread td{background:#f0f6ff}.support-admin-list tr.support-row-unread td:first-child{box-shadow:inset 3px 0 0 var(--support-blue)}.support-admin-list td.actions a{display:inline-flex;align-items:center;justify-content:center;min-height:34px;padding:8px 11px;border:1px solid #bdd3ee;border-radius:8px;background:#edf5ff;color:#1769e0;font-size:9px;font-weight:800;text-decoration:none}.support-admin-list td.actions a:hover{border-color:#1769e0;background:#1769e0;color:#fff}.support-admin-list .pagination{padding:14px 18px;border-top:1px solid #e7edf4}

/* Administration ticket detail */
.support-admin-detail .support-detail-head{margin-bottom:18px}.support-admin-detail-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(285px,.58fr);align-items:start;gap:18px}.support-admin-detail-grid>main{display:flex;flex-direction:column;gap:18px}.support-admin-reply{padding:22px}.support-admin-reply>span,.support-admin-side section>span{margin-bottom:7px}.support-admin-reply form{display:grid;grid-template-columns:minmax(0,1fr) 220px;align-items:end;gap:13px;margin-top:15px}.support-admin-reply textarea{grid-row:span 2}.support-admin-reply form>button{min-height:44px}.support-admin-side{display:flex;flex-direction:column;gap:16px}.support-admin-side section{padding:20px;overflow:visible}.support-admin-side form{display:flex;flex-direction:column;gap:13px;margin-top:15px}.support-admin-side form>button{width:100%;min-height:42px;margin-top:2px}.support-customer-info>b{display:block;margin-top:14px;color:var(--support-navy);font-size:13px}.support-customer-info p{margin:6px 0 13px;color:var(--support-muted);font-size:10px;line-height:1.6}.support-customer-info>a{color:var(--support-blue);font-size:10px;font-weight:800;text-decoration:none}.support-customer-info>a:hover{text-decoration:underline}

@media(max-width:1100px){.support-hero:after{right:150px}.support-detail-grid,.support-admin-detail-grid{grid-template-columns:1fr}.support-reply-card{position:static}.support-admin-side{display:grid;grid-template-columns:1fr 1fr}.support-admin-filters{grid-template-columns:1fr 1fr 1fr}.support-admin-filters input{grid-column:1/-1}.support-admin-filters button,.support-admin-filters a{width:100%}}
@media(max-width:820px){.support-hero{align-items:flex-start;flex-direction:column;padding:27px}.support-hero:after{right:-70px}.support-hero>button{width:100%}.support-hero h1{font-size:28px}.support-stats{grid-template-columns:1fr 1fr}.support-ticket-list>a{grid-template-columns:42px minmax(0,1fr) 18px}.support-ticket-meta{grid-column:2;align-items:flex-start;min-width:0}.support-ticket-list>a>strong{grid-column:3;grid-row:1/3}.support-admin-reply form{grid-template-columns:1fr}.support-admin-reply textarea{grid-row:auto}.support-admin-side{grid-template-columns:1fr}}
@media(max-width:600px){.support-hero{min-height:0;padding:23px 20px;border-radius:17px}.support-hero h1{font-size:25px}.support-stats{gap:10px}.support-stats article{min-height:76px;padding:13px}.support-stats article>i{width:40px;height:40px;flex-basis:40px}.support-stats b{font-size:18px}.support-tabs{padding:13px}.support-ticket-list>a{padding:15px 14px}.support-ticket-list>a>div:nth-child(2)>span{align-items:flex-start;flex-direction:column;gap:5px}.support-detail-head{align-items:flex-start;flex-direction:column;padding:21px}.support-detail-head h1{font-size:21px}.support-detail-head form,.support-detail-head form button{width:100%}.support-messages{padding:14px}.support-messages article{width:94%}.support-form{grid-template-columns:1fr;padding:20px}.support-form label.wide{grid-column:auto}.support-dialog form>header,.support-dialog form>footer{padding:18px 20px}.support-admin-filters{grid-template-columns:1fr;padding:13px}.support-admin-filters input{grid-column:auto}.support-admin-list table{min-width:900px}}